Mirabela Mitroi is a Senior Delivery Manager at SoftwareONE, where they oversee customer engagement across the EMEA region since 2020, focusing on delivering exceptional support and optimizing service efficiency. Prior to this, Mirabela held various managerial roles including General Manager at Scrif Net IT and Store Manager at Louis Purple. They gained valuable experience as a Tower Service Manager and Global Service Manager at Atos, leading service operations and ensuring customer satisfaction. Mirabela holds a Master's degree in Human Resources Management and a Bachelor's degree in Business Administration from the West University of Timisoara.
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