Pascal Lépine currently serves as the Director of the ServiceNow Practice at SoftwareOne since December 2020. Prior experience includes roles such as Principal Architect for ServiceNow ITSM & ITBM at Beniva Consulting Group Inc. and ServiceNow Implementation Specialist at various organizations, including Purolator Inc. and BankUnited. Pascal has also held senior consultancy positions at HGC Technologies and Bombardier Inc., focusing on operations management, internal training, and service catalog enhancements. Educational qualifications include an MBA from Université de Sherbrooke and a Bachelor's degree in Management Information Systems from UQAM.
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