Raluca Oprea is a seasoned professional in customer success and technical support, currently serving as a Customer Success Manager at SoftwareONE since December 2018. Prior experience includes a role as a FastTrack Engineer at Microsoft, where Raluca specialized in enabling Office 365 and Enterprise Mobility + Security services for customers, conducting workshops, and advising on identity models and email migrations. Raluca's technical background also encompasses positions as a Support Engineer at Cegeka and an Exchange Frontline Engineer at Wipro Technologies, focusing on troubleshooting complex issues related to Microsoft Exchange and providing timely customer support. Raluca holds a Bachelor's Degree in Foreign Languages and Literatures from the University of Bucharest, with a specialization in French and German.
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