SoftwareOne
Soung Yi is a seasoned professional with extensive experience in consulting and management roles. Currently serving as the Global Business Lead at SoftwareOne since January 2020, Soung previously held the position of Senior Manager at Hitachi Consulting from October 2010 to February 2019, focusing on client delivery in the high-tech industry with expertise in strategic planning, customer experience, and operational management. Prior roles include Program Manager at Aditi Technologies for Microsoft, where Soung managed customer experience and process optimization, and Group Manager at Bank of America, overseeing large teams to enhance customer satisfaction and operational efficiency. Soung holds a Bachelor of Arts degree in English Literature from the University of Washington.
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