Tom Farquhar

Tom Farquhar is an experienced professional in customer experience and business development, currently serving as a CX Specialist at SoftwareOne since May 2023. Previously, Tom held the position of VP of Business Development at teleVoice, Inc., where Tom focused on automating conversations using AI. Tom has extensive experience in sales management, having worked as a Regional Sales Manager for companies such as LumenVox, Serenova, and Enghouse Interactive, where Tom contributed to advancements in voice recognition and customer engagement technologies. Earlier in their career, Tom served in various leadership roles, including Consultant at ICMI, 1st Vice President at Countrywide, SVP at Altura Credit Union, Director at National Water & Power, and Client Manager at Southern California Edison. Tom's educational background includes a degree from the University of Redlands.