Tracy Hanline is a seasoned professional with extensive experience in IT asset management and ServiceNow solutions. Currently serving as the Global Alliance Leader for ServiceNow at SoftwareOne since November 2023, Tracy previously held significant roles at Beniva Consulting Group Inc. as Partner and ServiceNow Practice Lead. Prior experience includes serving as a Senior Manager at Deloitte Canada, where responsibilities included technology strategy and architecture, as well as IT asset management. Consulting engagements in Calgary's energy sector from 2012 to 2015 helped enhance clients' IT processes, while previous operational roles at Canadian Natural Resources Limited focused on IT procurement and financial management. Tracy holds a Bachelor of Commerce degree in Human Resources Management and Services from the University of Saskatchewan.
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