Tudor B.

Tudor B. possesses extensive expertise in IT service and operations management, currently serving as the DWP Lead - EMEA at SoftwareONE since August 2018, focusing on automation, process standardization, and service quality enhancement. Previous roles include serving as an Exchange Engineer at Rinf Temps, managing major incidents as an Incident Manager at Nokia, and providing technical support as a Subject Matter Expert at Vodafone Shared Services. Tudor's earlier experience includes work as a NetApp Storage Systems Support Engineer and IT Support Engineer, highlighting a strong foundation in IT support and system administration. Tudor earned an Engineer's degree in Computer/Information Technology Administration and Management from Universitatea din Oradea.