Yammy Lai is a dynamic and results-driven sales and operations professional with over six years of experience in B2B IT sales and account management across the EMEA and APAC markets. Currently serving as a Senior Expert in Sales Operations at SoftwareOne UK, Yammy focuses on strategic delivery initiatives for global accounts, enhancing operational excellence and customer satisfaction. Previously, Yammy held positions at SHI International Corporation and Hitachi, managing high-value accounts and securing multimillion-dollar contracts. With fluency in English, Cantonese, Mandarin, and Japanese, Yammy leverages a culturally agile approach to foster client partnerships while continuously seeking opportunities for growth and innovation.
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