Michaela Spinelli

Michaela Spinelli has a diverse background in customer service and technical account management, currently serving as a Technical Account Manager at SoftWriters since March 2017, where Michaela has also held roles as a Senior Solutions Architect, Solutions Architect, and Software Support Analyst. Prior experience includes a position as a Barista at Green Beans Coffee Company, focusing on sales and training new staff, and as a Sales Associate at JCPenney, where customer service and promotion of sales were key responsibilities. Michaela also gained valuable skills while working as a Student Worker at Slippery Rock University Health Center, providing support to students, and as a Secretary at Iron City Express, where Michaela developed office administration skills. Michaela holds a Bachelor of Business Administration in Marketing from Slippery Rock University, earned in 2016.