Cesar Bernstein Yuretic

Cesar Bernstein Yuretic possesses extensive experience in IT operations and support, with a career spanning over two decades across various prominent companies. At Level 3 Communications, significant achievements include redefining workflow processes that improved client service initiation times by 15% and renegotiating Linux support contracts to reduce costs by 20% as the Regional IT Operational Systems Manager. Roles at other organizations include Technology Specialist at IMPSAT Fiber Networks Inc, where responsibilities involved managing SAP R/3 services, and Technology Coordinator at Globalcrossing, where establishing an SAP BASIS support area enhanced service satisfaction by 50%. As Subgerente de Administración y Soporte TI at Entel, operational costs were reduced by 30%, and incident resolution times improved. Currently serving as Gerente de Infraestructura y Operaciones TI at Softys, Cesar holds degrees in Computer Engineering from Universidad de Las Américas and a leadership program certification from Universidad de Chile.