Diellza Pira

Diellza Pira has a diverse work experience that spans multiple roles and industries.

Diellza currently works as a Hardware Project Manager at hellocare.ai, where they are responsible for managing projects related to telehealth and virtual healthcare delivery. Diellza plays a crucial role in bridging the gap between providers and patients and ensures the delivery of best-in-class experiences across devices. In this role, they are involved in providing solutions for hospitals, home care, and ambulatory care, including virtual patient observation, telehealth, remote patient monitoring, and AI use cases.

Prior to their current position, Diellza worked as a Hardware Project Manager at Solaborate, starting in 2022. Details about their responsibilities in this role are not provided.

Before joining the telehealth industry, Diellza gained experience at Kosovo Electricity Distribution Company (KEDS), where they held multiple roles. From 2019 to 2022, they worked as a Business Analyst, where they focused on understanding the company's strategic business needs and growth plans. Diellza also played a key role in modeling and automating business processes and identifying opportunities for improvement. Additionally, they were responsible for gathering, validating, and documenting business requirements.

Prior to their role as a Business Analyst, Diellza worked as a Help Desk Operator at KEDS from 2021 to 2021. In this position, they provided technical support and assistance to over 700 employees on software, hardware, and network-related issues. Diellza ensured that all technical issues were recorded, tracked, and documented to completion.

Diellza also has experience as an Electrical Engineer Intern at KEDS, where they participated in the company's internship program. During the internship, they gained valuable insights into the electrical distribution system and KEDS operations as a company.

Overall, Diellza Pira has a strong background in project management, business analysis, and technical support, with a focus on telehealth and virtual healthcare delivery.

Diellza Pira has a degree in Electrical Engineering from Universiteti i Prishtinës "Hasan Prishtina". In 2019, they obtained a certification in Leadership Program from Boğaziçi University.