Marc-Andre Roy is a highly experienced Marketing and Customer Transformation Executive with over 20 years in the industry. Currently a CMO in residence at Accenture, Marc-Andre leads initiatives to enhance productivity and global competitiveness for Canadian corporations. Previously, Marc-Andre served as Vice President of Marketing at Export Development Canada, where they achieved significant growth in customer engagement and operational efficiency. At American Express Global Merchant Services, Marc-Andre spearheaded innovative digital strategies that resulted in record business outcomes and customer satisfaction improvements. With a Harvard Business School Executive Education background, Marc-Andre is dedicated to redefining customer experience through marketing reinvention and business transformation.
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