Esad Kaya

Customer Support Engineer

Esad Kaya has diverse experience in technology and customer service roles. Currently serving as a Customer Support Engineer at Solace since September 2025, Esad focuses on troubleshooting technical issues and enhancing infrastructure reliability. Previous experience includes working as a Software Developer at the Communications Research Centre and a Junior Analyst at Infrastructure Canada. Esad has also contributed to customer service as a Tool Rental Associate at The Home Depot Canada and as a Softlines Sales Associate at Cabela's. Involvement in the UO Supermileage team involved mechanical design using CAD software, while earlier roles included an Information Technology Internship at Staples Canada and a Technical Assistant position at Raindrop Janitorial. Esad holds a High School Diploma with a Specialist High Skills Major in Information and Communication Technology from West Carleton Secondary School.

Location

Ottawa, Canada

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