Gilbert Y.

Gilbert Y. is an experienced technical writing and documentation professional with a strong background in managing customer documentation for cloud-based solutions and technical processes. Currently serving as Manager for PubSub+ Customer Documentation and PubSub+ Cloud Documentation at Solace since July 2020, Gilbert Y. has introduced automation for documentation builds and established best practices for onboarding. Prior experience includes significant roles at BlackBerry QNX, where responsibilities encompassed creating user guides and managing documentation for custom clients, and extensive work with Adobe Systems Canada Limited, focusing on developer documentation for various applications. Gilbert Y. also has a history of delivering technical training at Hummingbird Limited and software development at Nortel Networks, complemented by a Bachelor of Science in Computer Science from the University of Regina.