André Lemos has extensive experience in technical support, operations management, and service engineering across multiple industries. Currently serving as Service Manager at SolarEdge Technologies since May 2023, André focuses on technical support, service logistics, and warranty management. Prior experience includes a role as Operations and Technical Support Manager for Samsung Electronics in the LATAM region from May 2018 to August 2023, where André led the management of key performance indicators, standardized processes, and implemented improvements in customer service operations. André's background also includes a tenure as Senior Service Engineer at Whirlpool Corporation, overseeing global product development processes and service engineering initiatives. André holds an MBA in Project Management from FIA and a Bachelor’s degree in Materials Engineering from Universidade Estadual Paulista Júlio de Mesquita Filho.
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