Eddy Gas

Eddy Gas is an experienced technical support professional with a strong background in customer service and engineering. Currently serving as a Second Level Technical Support Representative at SolarEdge Technologies since September 2019, Eddy manages complex cases for SolarEdge’s products in both French and English and collaborates with higher-level support teams as needed. Prior to this role, Eddy held a First Level Technical Support Representative position at SolarEdge, providing extensive technical assistance for various products. Eddy's experience also includes leading a customer support team at Concentrix, analyzing performance, and enhancing skills. Additionally, Eddy has a background in electrical engineering, having managed cooler development projects at EURODIFROID and worked as an electrical technician. Eddy holds a Higher Technician Certificate in Renewable Energy Engineering from ESUPEC and a High-School Diploma in Science and Industrial Technologies from Notre-Dame de Bonnes Nouvelles.