Wouter Piek has extensive experience in complaints management and customer service, currently serving as Team Leader for Complaints Management at Solaris SE since September 2021. Prior roles include Senior Complaint Specialist and Complaints Specialist at the same company, along with a position as Complaints Representative at Fidor Bank AG from August 2020 to August 2021. Wouter's experience at PayPal from July 2013 to June 2020 includes roles as Executive Escalations Specialist and Consumer and Merchant Risk Agent/Customer Services Specialist. Additionally, Wouter worked as Interim F&B/Event Manager at Deventer Schouwburg from January 2012 to June 2013. Wouter holds a Bachelor of Business Administration (B.B.A.) degree in Hospitality Administration/Management from Saxion University of Applied Sciences, completed between 2005 and 2010.
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