James D. is an experienced professional in product management and IT support with a focus on analytics and business intelligence. Currently serving as a Senior Staff Product Manager at SolarWinds since April 2023, James D. is responsible for implementing and managing a product analytics platform, delivering insights to enhance product performance and user experience. Previously, James D. held roles at SolarWinds over a span of 12 years, including Manager of Product Analytics and Supervisor of Business Analysis (IT), where custom business intelligence solutions were developed to analyze marketing and sales data. Earlier career experiences include serving as an IT Provisioner at The Trading Post and an IT Support Engineer at Lifescan Scotland, contributing to IT infrastructure maintenance and technical support in various settings. James D. holds multiple degrees in Computing and Digital Forensics from institutions such as Abertay University and the University of the West of Scotland.
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