Joven R. is a seasoned professional with extensive experience in customer success and account management, currently serving as a Senior Customer Success Manager at SolarWinds since November 2018. Prior to this role, Joven R. worked as a Senior Account Manager at NetSuite from March 2012 to November 2018, focusing on revenue generation and sales negotiation within the Cloud ERP industry, particularly in the Small to Mid Market Businesses across North America. Joven R. also held the position of Inside Sales/Leads Manager for Microsoft at Stream Global Services, managing pipeline and partner relations from October 2006 to November 2010, and served as a Production Planning & Inventory Control Supervisor at Latex Products Ltd from December 2005 to December 2006. Joven R. holds a Bachelor of Science in Industrial Engineering from the University of Perpetual Help System DALTA, achieved in 2003.
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