Katie B.

Manager, Renewals & Customer Retention

Katie B. has extensive experience in customer retention, program management, and sales across multiple organizations. At SolarWinds since May 2015, Katie has advanced through roles from Renewals & Customer Retention Representative to Manager, focusing on overcoming customer objections and consistently meeting retention targets. Prior experience at Alliance Abroad Group included managing international programs, developing training materials, and ensuring compliance with Department of State regulations. Earlier roles at Nordstrom involved training associates on sales systems and providing administrative support to store management. Katie holds a degree from Oregon State University.

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