Michael Beale is an experienced professional in application engineering and technical support, currently serving as Sr Manager Application Engineering at SolarWinds since July 2015, where management of a global team of Technical Support engineers is a key responsibility. Previously, Beale held various roles at SolarWinds, including Lead Technical Support Engineer, where efforts centered on improving customer care, collaborating with product teams, and enhancing internal reporting processes. Prior to SolarWinds, Beale worked as a Customer Support Engineer at EasyPost and Recurly Inc., focusing on assisting developers and clients with product integration and support issues. Beale holds a Bachelor of Science degree in Computer Science from Northern Illinois University, obtained between 1999 and 2001.
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