Michael Berthold

Michael Berthold is a seasoned professional with extensive experience in customer success and technical support. Since November 2020, Michael has served as a Lead - Senior Customer Success Engineer at SolarWinds, having previously held roles including Customer Success Engineer and Associate Application Engineer. Prior experience includes positions at SentryOne, where Michael was a Sr. Technical Support Specialist, and at Microsoft as a Licensing Analyst. Michael's career began in the United States Air Force Security Forces, where the individual achieved the rank of Staff Sergeant. Michael holds a Bachelor of Arts in Computer Science from UNCC and an Associate of Arts in Criminal Justice from the Community College of the Air Force.