Patrick Kelley is a seasoned professional in customer success and support, currently serving as the Director of Customer Success and Support at SolarWinds since January 2021. In this role, Patrick focuses on defining and improving processes to enhance the Customer Success Engineering team's ability to deliver exceptional value to clients, ultimately driving retention and business growth. Prior to this position, Patrick held various roles at SentryOne from October 2014 to January 2021, including Customer Success Engineering Manager and Lead Customer Success Engineer, where responsibilities encompassed product support, onboarding, and custom solutions. Patrick holds a Bachelor of Science degree in Computer Science from the University of North Carolina at Charlotte and completed high school at Walter M Williams High School from 2006 to 2009.
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