Sara Macuka is an experienced collections specialist currently serving as a Senior Collections Specialist at SolarWinds since September 2018, where responsibilities include managing weekly reports for leadership and training new hires. Previous roles at SolarWinds include Intermediate and Associate Collections Specialist, focusing on account management, customer query resolution, and vendor portal management. Prior to SolarWinds, Sara worked at Voxpro from October 2016 to September 2018 in various capacities, including Career Coach and Workshop Facilitator, where leadership skills training and career coaching were provided. Sara also held positions as Escalation Manager and Customer Support Specialist, emphasizing new hire training and customer assistance. Educational qualifications include an MSc in Personal and Management Coaching from University College Cork and a Bachelor's degree in Economics from Josip Juraj Strossmayer University of Osijek.
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