Thomas B. currently serves as the Manager of Customer Success at SolarWinds since July 2023 and previously held the position of Lead Customer Success Manager at the same company from January 2018 to July 2022. Prior experience includes serving as a Senior Customer Success Manager at SymphonyAI, where the focus was on AI-driven IT management solutions, and previously at Samanage, which specializes in cloud-based employee service management. Thomas B. also worked as a Corporate Sales Representative at Citrix and as a Global Account Manager at Syncfusion. Educational background includes a Bachelor of Science in Business Administration with a focus on Marketing and Psychology from the University of North Carolina Wilmington.
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