Als full service contactcenter bieden we klantcontact via alle kanalen. Van Inbound Sales en Online Chat tot Outbound Acquisitie en Leadcampagnes en zoveel meer. Optimaal klantcontact voor ieder moment in de customer lifecycle, zowel B2B als B2C. 
De menselijke factor in de dialoog met klanten is en blijft belangrijk, al zal de inzet veranderen. Technologische oplossingen stellen ons in staat klantcontact efficiënt en effectief af te handelen en mensen vrij te maken voor het bieden van gepersonaliseerde oplossingen.
Met onze gecombineerde inzet van mens en technologie realiseren we de gewenste resultaten voor onze opdrachtgevers.

Soleo Groep

The Rooseveltweg 15 office in Almere likely focuses on client services, sales operations, and marketing communications.

Rooseveltweg 15

Leeuwenbrug 91 serves as a central hub for client management, project oversight, and operational support in Deventer.

Leeuwenbrug 91

Groningensingel 1 serves as a hub for customer service operations, ensuring client satisfaction in Arnhem, Netherlands.

Groningensingel 1

Alco Bosch

This department focuses on developing skills and enhancing team effectiveness through training and coaching initiatives.

Coaching and Training

This department handles inquiries and assistance to enhance customer satisfaction and resolve issues.

Customer Support

This department manages employee relations, recruitment, and organizational development.

Human Resources

This department focuses on managing and enhancing client relationships and ensuring satisfaction with the organization's services.

Client Services

This department manages and optimizes sales processes and strategies across various markets.

Sales Operations

This department focuses on providing support and service to customers, ensuring their needs are met and their issues are resolved.

Soleo Groep

Org chart

Teams

Coaching and Training

Customer Support

Human Resources

Client Services

Sales Operations

Customer Operations

Offices