Heidi Keiser

Heidi Keiser, MBA, is a dynamic operations leader with over 20 years of experience in the SaaS industry, focusing on customer retention and sales operations. Previously serving as Manager of Customer Retention at ALLDATA, they achieved a notable increase in customer retention that resulted in an annual revenue boost of $12 million. Additionally, Heidi held the position of Director of Finance and Operations at Sacred City Derby Girls LLC, where they managed financial transactions and led the organization to win the Division II international title. Currently, they are the Senior Director of Customer Success at Solera Holdings, LLC, and pursuing degrees in Business Administration and an MBA in Change Management and Global Communication.