David Marshall is a seasoned professional with over 30 years of experience in customer service operations and AI-driven transformation. Currently serving as the Vice President of Channel Sales at Solgari, David leads efforts in driving Microsoft Teams adoption and enhancing customer experience through innovative AI solutions. Prior to Solgari, David was the Regional Lead for Europe at Intradiem, focusing on intelligent automation to improve customer service efficiency. David’s extensive background also includes roles as European Sales Director at Biometric Security Ltd and Head of Business Development at Datapoint, where they prioritized customer-centric approaches to integrate communication solutions effectively.
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