Solid Systems Global
Steven Summers currently serves as the Global Operations Director and previously held the position of Director of Global Sales Support & Technical Operations at Solid Systems Global since October 2016. With a tenure at Solid Systems Global beginning in September 2011, Steven has also worked as the Global Deal Desk Manager, Global Planning & Procurement Deputy Manager, and Logistics Co-Ordinator. Prior experience includes a position as Bid Support Analyst at ACAL Supply Chain from March 2000 to August 2011, where responsibilities included generating contract quotations and validating quote requests. Steven also has experience as a Workshop/Deman Engineering Technician, focusing on testing, fault finding, and technical support for various server systems.
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Solid Systems Global
Solid Systems Global is a worldwide provider of multi-vendor enterprise equipment services that cover the complete lifecycle of install base technology support. Established in 1989 and head quartered in the United Kingdom, Solid Systems Global has international reach through its regional offices in strategic countries, over 110 service locations across 6 continents, and an international management team who collaborates to deliver support services customised to meet each customer’s and country’s unique requirements. Our Regional Response Centres offer complete 24x7x365 coverage, including onsite technical support to expedite issue diagnosis. Our skilled engineer training alongside our parts stocking for 4 hours on-site availability, ensure that we can be wherever our customers need us. Our global business services division transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. Our line of services include Business Transformation Services, Knowledge Services, Front Office and Back Office Services. An integrated blend for business process and knowledge process outsourcing. Business services offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.