Ryan Monsen is an experienced ServiceNow Business Systems Analyst with a strong background in technical design, development, and leadership. Currently working at Solidigm since April 2022, Ryan is responsible for various aspects of ServiceNow, including analysis, training, integration, security, architecture, planning, and reporting. Prior to this role, Ryan spent nearly a decade at NVIDIA, where responsibilities included overseeing development and support for ServiceNow applications, generating business requirement documentation, leading testing processes, and managing an offshore team. Ryan also has experience in knowledge management, technical writing, and mobile phone support, complemented by degrees in English and a Technical Writing Certificate from California State University - East Bay and Brooklyn College, respectively.
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