Luisa Moreno

Luisa Moreno has worked for both IBM and Solink. At IBM, they have held various roles since 2007, including GSI Transformation SME - Latin America, Incentives Analyst End to End - Latin América, Incentives Accruals and Quota for Latin America, Incentives Analyst - Payments, and Internship Program - IGF. At Solink, they are a Customer Support Representative, responsible for troubleshooting with customers for both Solink Software and multiple brands Hardware, providing support for any issues that customers report in all different channels of support, and assisting on site Techs in tasks such as adding cameras and assisting on completing installing/swap of QNAP device.

Luisa Moreno has an extensive educational background. In 2022-2023, they attended Algonquin College International Education Centre where they obtained a Graduate degree in International Business Management. Prior to that, they attended Estácio from 2004-2008, where they obtained a Bacharel degree in Relações Internacionais. Additionally, they have obtained several certifications from LinkedIn, IBM, and other institutions, including Gestão de Projetos com Microsoft Teams (August 2022), Client Centricity NextGen (October 2021), IBM Salesforce Essentials (October 2021), People Skills - Communication, Presentation, Collaboration, and Problem Solving (October 2021), and Sales Incentives Systems - Create Quota Budget (October 2021).