Larissa Vitzel is an experienced professional specializing in customer service and logistics, currently serving as the Lider de Costumer Service at Tragetta Oficial since May 2025. Previously, Larissa held multiple roles at Solistica from June 2014, including Lider de Customer Service, Assistente Customer Service, and Auxiliar Administrativo. Responsibilities included weekly performance monitoring to develop action plans, participation in performance meetings, and managing customer interactions, particularly for high-priority clients. Larissa’s educational background includes a degree in Technology in Commercial Management from Uninove - Universidade Nove de Julho (2020-present), a course in Logistics Marketing and Sales from Centro Universitário Senac (2015), training as an Act Coach from Act Coaching (2020), and a program in Customer Success from Faculdade Sebrae (2020).
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