Hicham L.

Hicham L. is a seasoned technical support specialist at Solotech Inc. since January 2017, with prior experience as a videoconferencing engineer at FVC from 2007 to 2012 and a network administrator at the Ministry of Interior from 2003 to 2007. Hicham possesses solid expertise in Polycom products and extensive problem-solving skills in videoconferencing systems within VOIP environments, coupled with hands-on experience in configuring and troubleshooting related networks. Hicham has successfully managed and implemented videoconferencing and WAN projects, demonstrating strong capabilities in network infrastructure and bandwidth management. Academic qualifications include a Master's Degree in Computer Engineering from Polytechnique Montréal and a Bachelor's Degree in Physics from Mohammed 5th University, along with additional education in telecommunications and advanced learning technologies.