A SoluCX é a parceira das empresas vencedoras na era das experiências.⭐️

Damos voz a mais de 40 milhões de clientes anualmente. Por meio de um ecossistema completo de soluções em Customer Experience, oferecemos educação, consultoria e tecnologia para gerar insights e ouvir os clientes, além de reconhecer profissionais e empresas que se destacam na era da centralidade no cliente. 

Saiba mais em: https://solucx.com.br/sobre-nos/ 

Business Tools

Consulting

Enterprise Software

Technology

SoluCX

SoluCX's headquarters in São José dos Campos, Brazil

Tiago Serrano

Evelyn S.

Alexandro Gatti

Luís Rodolfo C M Freitas

Marcelo Gunji

Alex Pereira

Felipe José M.

This department provides assistance and solutions for technical issues related to software and data services.

Technical Support

This department focuses on ensuring customer satisfaction and successful onboarding experiences.

Customer Success

The Engineering Team at SoluCX develops and maintains the technological infrastructure that underpins our comprehensive Customer Experience solutions. This diverse team, including Backend Developers, Front-end Developers, and a Chief Software Architect, ensures seamless platform performance and user experience. QA Engineers and Database Administrators uphold system reliability and data integrity. Additionally, Analysts and Operations Leaders in Machine Learning and Data Processing leverage data to generate actionable insights, guided by the strategic direction set by the Tech Lead.

Engineering Team

This department focuses on creating and maintaining software applications and systems.

Software Development

This department focuses on enhancing and optimizing customer interactions and satisfaction throughout the organization.

Customer Experience

This department focuses on collecting, processing, and analyzing data to support decision-making and drive business insights.

SoluCX

Org chart

Teams

Technical Support

Customer Success

Engineering Team

Software Development

Customer Experience

Data Analysis

Offices

SoluCX

Org chart

Teams

Technical Support

Customer Success

Engineering Team

Software Development

Customer Experience

Data Analysis

Offices

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