Caitlin Fox is the Vice President of Customer Success at Solutions by Text, where they specialize in compliance-first messaging and integrated text payment strategies. With over 10 years of experience in customer success and account management, Caitlin has a proven track record of building high-performing teams and delivering superior customer experiences across various industries, including financial services and healthcare. Prior to their current role, Caitlin held leadership positions at SundaySky, Lincoln Financial Group, and Youth Mentoring Partnership, where they drove strategic marketing initiatives and enhanced customer engagement. Caitlin received a degree in Business Marketing from Villanova University and continues to develop their expertise in fostering meaningful customer relationships.
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