Swapnil Singh is currently a Senior Manager in Business Operations and Supply Chain at Solv, part of Standard Chartered Research & Technology, focusing on B2B Marketplace for SMEs. With previous experience as an Assistant Manager at Flipkart from 2012 to 2016, Swapnil developed call center operational strategies and improved support service functions. Their career also includes roles such as Customer Service Team Lead at WNS Global Services and Customer Service Representative at Nirvana Business Solutions Limited. Swapnil is pursuing a degree at the Global Institute of Management & Technology at Ram Mohan Roy Seminary Patna.
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