Austin Pappas

Austin Pappas has work experience as a Business Analyst at Solving IT starting in July 2022. Prior to that, they worked as a Brand Ambassador at BDS Connected Solutions, LLC. from October 2019 to January 2022. In this role, Austin represented iRobot at retail locations, maintained product knowledge, built relationships with store management, and created reports for upper management. Austin also has experience as a Management Internship at Enterprise from May 2021 to August 2021. In this position, Austin assisted customers with vehicle choices, handled insurance verification, and achieved high sales numbers.

Austin Pappas obtained a Bachelor of Business Administration (BBA) degree with a specialization in Business Analytics from Benedictine University from 2020 to 2022. Prior to that, they attended the College of DuPage from 2018 to 2020, where they pursued a general education curriculum. In addition to their formal education, Austin obtained several certifications, including Salesforce Certified Service Cloud Consultant in March 2023, Salesforce Certified Administrator (SCA) in September 2022, Inbound Certification from HubSpot Academy in February 2021, and Microsoft Office Specialist: Excel Associate (Excel and Excel 2019) in May 2020.