Rachel Thomas currently works as a Help Desk Agent at SolvIT, Inc., where collaboration with a team of 12 agents focuses on resolving customer concerns and explaining solutions to product or service complaints. In addition to this role, Rachel serves as a Tour Guide at Wayne State University, leading campus tours and providing information to prospective students and their families. Previous experiences include positions as a Junior Tutor at Word of Truth Baptist Church, where Rachel assisted students with homework and study strategies, and as a Dance Teacher and Choreographer at Sheridan High School, where choreography for various performances was developed. Rachel holds a Bachelor of Business Administration in Marketing/Marketing Management from Wayne State University, completed in 2023.
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