Ron Wallace

Ron Wallace is a seasoned professional with comprehensive experience in technical support and community management. Currently serving as a Level 2 Help Desk Agent at SolvIT, Inc. since October 2021, Ron previously held positions including Community Manager at Key Association Management and Real Estate Agent at Keller Williams Realty, Inc. Extensive experience in VoIP support was gained at Clarity Voice, where Ron coordinated installations and optimized networks. Additional expertise was developed as a Help Desk Agent at zipLogix, assisting with real estate software, and as a Production Machinist at HHI FormTech Industries LLC. Ron holds an Associate of Applied Science in Information Technology Professional from Macomb Community College and a State Endorsed High School Diploma from Lake Shore.