Daniel Bulux is a skilled Service Desktop Technician at Solvo Global since May 2025, with a focus on enhancing customer success through collaboration with the AI Support team and providing timely client support. Prior experience includes roles at TELUS Digital as a WFM L2, where data analysis and predictive SQL models improved scheduling accuracy, and as a Workforce Analyst at TELUS International, providing operational insights through SQL dashboards. Additional roles include KPI Analyst at Atento, coordinating technology projects at Talento Humano Corporativo, and serving as a Full-stack Developer at Kairossoft, where Daniel implemented data-driven solutions and optimized database performance. Daniel Bulux holds a degree from Universidad Mariano Gálvez, completing studies in Systems Engineering in 2024.
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