Kerry K. is a dynamic and results-oriented Director with a strong background in operational excellence and customer satisfaction. Kerry has extensive experience leading teams and managing projects, having worked as a Software Project Coordinator at SYKES from 1998 to 2011, and as a Client Services Manager and Senior Business Operations Manager at Sitel Digital Services and Foundever from 2011 to 2025. Currently, Kerry serves as the Customer Care Director at Somos, Inc. since 2025, where they focus on aligning teams with organizational objectives and driving continuous improvement initiatives. Kerry holds an Associate of Science from Bismarck State College, which they are pursuing.
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