With a commercial presence spread across Somali regions in Somalia, we are the leading telecommunications company in the Somalia, with over 6,000 employees providing a comprehensive range of mobile voice, data and mobile money services to over 4 million individual and business customers.

At Somtel, we see the future in the present – in our values and the way we conduct our business day by day. This means enchanting our customers and exceeding their expectations with world-class services. This is why we have developed a corporate culture that puts the customer at the center of the organization.

In the driver’s seat are our people of different backgrounds and thinking. They are creative and proactive, as we seek out the best and we expect the best. We aim to retain them by encouraging our employees to freely express their thoughts and reward them appropriately, making it known how much they are valued.

With this approach, Somtel has developed a high-achieving, highly result-oriented organizational culture. It is, after all, the richness of resources rather than the abundance of resources that will allow companies such as us to succeed in today’s global arena.

We seek to create economic and social value wherever we go. As conscientious business citizens, we regard our social, cultural and environmental responsibilities as sacred. Our commitment is demonstrated in community support and development programs in the country we operate in.

With an unstoppable drive and desire for growth, Somtel is providing limitless opportunities to its employees for career development and upward mobility. Our ability to acquire, develop and retain values based leaders is a legacy that has contributed to our sustained strong performance. As we look to accelerate our growth, we are building on this legacy to help us reach a new level of strength as a global organization.

Telecommunications

Somtel

This department provides technical support, manages IT infrastructure, and handles multimedia communications.

Information Technology Services

The Marketing and Sales team at Somtel is responsible for driving customer acquisition, retention, and engagement through strategic marketing initiatives and effective sales strategies. They manage brand positioning, digital marketing campaigns, public relations, and corporate accounts to enchant customers with world-class telecommunications services. The team also develops and maintains strong relationships with individual and business customers, ensuring a high level of satisfaction and loyalty while aiming to exceed customer expectations and achieve growth targets.

Marketing and Sales

The Network and Operations team at Somtel is responsible for ensuring the seamless functionality and performance of the company’s extensive telecommunications infrastructure. This includes managing the Radio Access Network (RAN), IP networks, core networks, and value-added services (VAS). The team oversees the USA Gateway and Network Operations Center (NOC), ensuring that operational issues are quickly identified and resolved to maintain optimal service delivery to over 4 million customers. Through strategic oversight and technical expertise, the team plays a critical role in supporting the company's commitment to delivering top-tier mobile voice, data, and mobile money services across Somali regions.

Network and Operations

The Finance and Accounting team at Somtel is responsible for managing the company's financial health and ensuring accurate financial reporting. This team handles tasks such as budgeting, financial analysis, treasury management, credit control, and maintaining financial records. By overseeing these critical functions, they support Somtel's strategic goals and help drive sustainable growth in the telecommunication sector across Somali regions.

Finance and Accounting

This department focuses on providing expert engineering solutions and support in various technical domains.

Engineering Services

This department focuses on the design, implementation, and management of network infrastructure and connectivity.

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Other teams

Marketing and Sales

Network and Operations

Finance and Accounting

Engineering Services

Network Engineering