Leonardo Baca is an experienced professional with a diverse background in quality assurance, business analysis, and technical support. Currently serving as a Senior Quality Assurance Tester at Grupo Vidanta since 2018, Leonardo has also held various roles including Business Analyst and Software Tester within the same company. Prior to Grupo Vidanta, Leonardo worked at Russell Reynolds Associates as an IS Client Services Network and Account Administrator from July 2016 to February 2018, and briefly as a Service Desk Analyst. Earlier experience includes a role as a Help Desk Representative at CompuCom, providing technical support for financial and payroll applications from January 2012 to January 2016. Leonardo's educational background includes studies at Universidad de Guadalajara in 2020 and a degree in Psicoterapia Gestalt with techniques in psychomusical from Instituto Mexicano de Psicoterapía Gestalt, completed in 2015.
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