Steven Kusters is a seasoned operations management professional with extensive experience in the hospitality industry. Currently serving as the Senior Operations Manager at Sonder Netherlands BV since May 2021, Kusters previously held significant roles at Hilton Worldwide as a Hotel Manager and at various Novotel properties in London and the Netherlands, including multiple interim general manager positions. Kusters has demonstrated expertise in overseeing daily operations across departments such as housekeeping, food and beverage, and front office operations. Educational credentials include a qualification from IHMP (Accor & Essec) obtained in 2011.
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