Sonetel provides a software-As-A-service for business communication to small businesses worldwide.

Information Technology

Internet

Software

Sonetel

The Hyderabad office focuses on product development, technical support, and operations management in a dynamic R&D environment.

Hyderabad

Sonetel's headquarters in Stockholm, Sweden

Henrik Thomé

Padma Karanam

Prashant Pant

This department oversees the strategic direction and integrity of the organization through board leadership and governance.

Board Governance

The Engineering team at Sonetel is responsible for developing and maintaining the company's SaaS business communication platform. They design, implement, and optimize software solutions, manage server infrastructure, ensure system reliability and security, and support continuous integration and delivery processes to enhance the service for small businesses globally.

Engineering

This department focuses on the integration and application of artificial intelligence across operational processes to enhance efficiency and drive growth.

AI Operations

This department handles customer inquiries, provides support, and ensures a positive experience throughout the customer journey.

Customer Service

This department provides guidance and expertise in technical development and implementation.

Technical Leadership

The Technical Support Team at Sonetel assists small business customers with technical issues and inquiries related to Sonetel's business communication software. The team diagnoses and resolves software problems, provides guidance on product usage, and ensures customer satisfaction by delivering timely and effective support.

Sonetel

Org chart

Teams

Board Governance

Engineering

AI Operations

Customer Service

Technical Leadership

Technical Support Team

Offices

Sonetel

Org chart

Teams

Board Governance

Engineering

AI Operations

Customer Service

Technical Leadership

Technical Support Team

Offices

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