Marc Hendricks is an accomplished technology leader with extensive experience in platform engineering, support management, and application development across multiple global organizations. Currently serving as Director of Platform Engineering at SonicWall, Marc leads an international team focused on cloud-native infrastructure and CI/CD adoption, consistently exceeding project goals. Previously, as Support and Sustaining Senior Manager at ForgeRock, Marc unified diverse technical teams for seamless enterprise operations in The Americas. At HCL Technologies, Marc developed a global strategy for insights extraction from Service Now cases. Marc's long tenure at IBM included various leadership roles, where significant achievements included creating a program manager role, establishing SaaS support strategies, and implementing award-winning hiring processes. Marc holds a degree from Texas State University and completed the Leadership Excellence program at IBM.
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