Alexandra Rogers is a seasoned professional with extensive experience in service management and technology solutions. Currently serving as the Manager of Global Service Experience at Sonoco since October 2013, Alexandra is responsible for designing and optimizing a world-class service experience, leveraging ServiceNow for enterprise workflows, and establishing performance KPIs to meet stakeholder expectations. Previous roles at Sonoco also include managing ServiceNow HRSD applications and leading HR Shared Services initiatives, where Alexandra facilitated significant organizational changes and promoted HR technology solutions. Alexandra's career began at Business & Decision as an Associate Consultant, following their educational accomplishments with a Bachelor of Arts in Economics from the University of Illinois Urbana-Champaign and an Associate of Science in Business Administration from Parkland College.
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