Adam McCord is a forward-thinking professional with over 17 years of experience in leadership and team management, currently serving as the CSX Tooling & VoC Insights Lead at Sonos, Inc. They have previously held roles such as Solutions Architect at CallMiner, Process Innovation Leader at TPG, Inc., and Manager of Reporting and Business Analytics at Bluegreen Vacations, showcasing expertise in operations management, business analytics, and project management across the hospitality, healthcare, and computer software sectors. Adam earned a Bachelor of Science in Parks, Recreation, and Leisure Studies from Indiana University Bloomington, and they have a proven track record of leveraging analytics to enhance customer experience and operational efficiency.
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