BS

Ben S.

Senior Program Manager, Customer Experience

Ben S. has over a decade of experience in customer experience and technical support roles, currently serving as a Senior Program Manager at Sonos, Inc. since July 2015. Prior positions at Sonos include Project Manager and various technical support roles. Before Sonos, Ben worked at the Broad Institute from April 2011 to June 2015, where responsibilities included enterprise-level operational support and incident management. Ben also held leadership roles as Vice President at NikTes Consulting & Design and Department Manager at L.L.Bean, and gained experience as a lab tutor at Bentley University. Ben holds a Bachelor's Degree in Computer Information Systems from Bentley University, completed in 2012.

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