Michael Münch

Michael Mahrous has a diverse range of work experience in various roles and industries. Their most recent position was as an Assistant Manager of Analytics & RPA at Samsung Electronics, where they successfully automated over 150 data pulls, saving thousands of manual computing hours annually. Prior to that, they worked as a Power Platform Developer at Hitachi Solutions America, where they attended meetings for process understanding and requirements gathering, and created Specification Requirement Documents.

Before joining Hitachi, Michael worked as a Senior Business Analyst & RPA Developer at Just Energy, generating sales commission and credit risk reports worth millions of dollars using APIs, Power Automate, Python, RPA, and .NET VB. Michael also worked at RBC Capital Markets as a Risk Operations Analyst, contributing to the development of risk management frameworks and administering risk databases.

In addition to their corporate experience, Michael has also worked as an IT Consultant at FDM Group, a Web Designer at Multiservices Vancouver, and a Business Systems Analyst at Blossom Teas. Michael began their career as a Samsung Sales Representative at Mosaic Sales Solutions and later worked as a Customer Service Representative at Rogers Communications. Overall, Michael's work experience showcases their proficiency in automation, analytics, risk management, and various technical skills.

Michael Mahrous completed a Certificate in Artificial Intelligence at the University of Toronto from 2020 to 2021. Prior to that, they obtained a Bachelor of Business Administration with a concentration in Management Information Systems and a Certificate in Business Technology Management from Simon Fraser University.

In addition, Michael holds several certifications, including Microsoft PowerPlatform Fundamentals from Microsoft in March 2021, Power Automate RPA from Microsoft in January 2019, Blue Prism Certified Developer from Blue Prism in June 2018, ITIL certificate in IT Service Management from BCS, The Chartered Institute for IT in June 2017, Project Management/Application Support from FDM Group in June 2017, Business Analysis from BCS, The Chartered Institute for IT in May 2017, and Business Technology Management from the Canadian Coalition for Tomorrow's ICT Skills in December 2016. Michael has also completed UiPath RPA and UiPath RPA Certification, although specific information on when and where they obtained these certifications is not provided.